Health Insurance Companies

Insurance companies regularly deny claims for needed medical care. These denials are for a variety of reasons (and sometimes for no reason at all), including:

  • Medical care deemed not “medically necessary,” either in whole or in part.

  • “Balance billing,” where the plan covers up to an “allowable” amount for a service, leaving the patient to pay the full balance of anything which exceeds that amount.

  • There is no or minimal coverage for out-of-network providers.

  • There are no available in-network providers.

  • Out-of-pocket payments that don’t count towards one’s deductible and/or out-of-pocket maximum amount.

Our work focuses on challenging these coverage determinations for all types of care, including mental health care, gender-affirming care, reproductive-assisted treatment, and the many other medical services too frequently denied by insurance companies.  We challenge these denials both at the individual level and at a broader, class-wide level in order to address systemic barriers that obstruct access to needed medical care.